Customer Care

OUR GUARANTEE

We guarantee our merchandise to be free of manufacturing defects and will replace defective items within 3 months of the purchase, unless specified otherwise.

ALL PRODUCT PRICES ARE LISTED IN AUSTRALIAN DOLLARS

FINAL SALE ITEMS

Final sale items may not be returned or exchanged. Please note that all discounted items are final sale.

GIFT VOUCHERS

Gift Vouchers can only be redeemed on www.uo.com.au and are valid for 12 months from date of purchase. Gift Cards not used within 12 months are forfeited and become void.
To redeem the Gift Card enter the code during checkout in the field 'Gift Voucher'.