We try to make your shopping experience a breeze by creating a quick and efficient ordering process, and
by accepting major credit cards.
To place an order online:
Browse through any department by clicking on a link such as 'bags' or 'shoes'. When you see an item you
like, click on "add to bag" and continue shopping. When you're ready to complete your purchase, go to
your bag to confirm your items. After you've made any changes and updated the quantities as desired, click
on "checkout" to finish.
To place a phone order:
Call 02 9938 3874 from 9am - 4pm, Monday - Friday EST.
To send a fax order:
Please print out the order page, and fax it to 02 9938 3290
To place a mail order:
send your order to
Urban Originals
15 Chard Road Brookvale NSW 2100
Urban Originals
15 Chard Road Brookvale NSW 2100
*Please do not send sensitive information via email*
Order confirmation:
You will receive an order confirmation number at the conclusion of your order process as well as a
confirmation email, including order number and an approximate total amount to be charged.
If you are not comfortable ordering online:
urbanoriginals.com.au uses all of the most current Internet security to keep your information secure.
If you are uncomfortable trusting your personal data on the Internet, please call 02 9938 3874 or print out
your selections in your shopping basket and mail or fax it to the address or number listed above.
To check your order status:
If you placed your order through an online account with a password, you may check the status of your order at any time simply by clicking on "my account," signing in, then selecting "my orders".
To check on the status of any other order:
phone: 02 9938 3874 from 9am - 4pm, Monday - Friday EST or
email us at:
Payment:
We accept the following methods of payment: Visa, MasterCard, cheque, money order.
Please don't send cash.